Branding undoubtedly plays a crucial role in establishing a company’s identity. But the tangible impact of sales often takes precedence.
This is why investing in a sales-enabling service or product is given preference by CXOs over a brand-building service or module.
Iโd like to articulate it as โSales Force versus Brand Forceโ
๐ง๐ต๐ฒ ๐๐ต๐ฎ๐น๐น๐ฒ๐ป๐ด๐ฒ ๐๐ถ๐๐ต ๐๐ฟ๐ฎ๐ป๐ฑ๐ถ๐ป๐ด ๐ฎ๐ ๐ฎ ๐ฆ๐ฒ๐ฟ๐๐ถ๐ฐ๐ฒ
Brandingโs biggest is that it is often synonymous with logos, graphics, and brochures. This is not wrong, but it isnโt the whole truth either.
Brand service providers often struggle to convey effectiveness in clear and quantifiable terms. While a well-crafted brand is undoubtedly essential for long-term success, the challenge remains in articulating its direct impact on the bottom line.
Thus, sales-enablement services or products are preferred over brand-related ones.
๐ข๐ฏ๐ท๐ฒ๐ฐ๐๐ถ๐๐ฒ ๐ฎ๐ป๐ฑ ๐ง๐ฎ๐ป๐ด๐ถ๐ฏ๐น๐ฒ ๐ฅ๐ฒ๐๐๐ฟ๐ป๐ โ ๐ง๐ต๐ฒ ๐ฆ๐ฎ๐น๐ฒ๐๐ณ๐ผ๐ฟ๐ฐ๐ฒ ๐ช๐ฎ๐
To make my point further, and to expand on the wordplay, letโs consider Salesforce, the company. It speaks the language of objective metrics and tangible returns. And since data-driven decisions rule, clients increasingly value the concrete outcomes that robust sales solutions can deliver.
Salesforce provides a roadmap with data-backed insights, demonstrating the real value of the organisationโs efforts. It’s about turning leads into conversions, prospects into loyal customersโa narrative grounded in numbers. Needless, to say that Salesforce doesn’t just promise; it quantifies success in measurable terms.
The irony is that Salesforce itself is a meticulously crafted brand. While it is a play of words, โBrand Forceโ actively drives Salesforce, the company.
๐ง๐ต๐ฒ ๐ฃ๐ผ๐๐ฒ๐ฟ ๐ผ๐ณ ๐ก๐๐บ๐ฏ๐ฒ๐ฟ๐ โ ๐ณ๐ผ๐ฟ ๐๐ผ๐ป๐๐ถ๐ฐ๐๐ถ๐ผ๐ป
So clearly, clients want more than aesthetics. They crave results. But, in general, Brand Force has failed to convey its ability to add to the Sales Force convincingly.ย In the end, it is about converting intent to impact.
In a business landscape where every decision must translate into a positive impact on the balance sheet, the objective nature of โbrand thinking and brand buildingโ is still struggling to stand out.
Until the brand is seen as a force that converts intent into measurable impact, and until the numbers begin to do the talking, Sales Force will win over the Brand Force.